Device Care & Maintenance Guidelines

1. Use Certified Components

• Replace batteries, screens, printer cartridges, and projector lamps only with certified Dell components.
• Avoid third-party parts that may reduce device lifespan.

2. Software & OS Updates

• Update drivers, BIOS, and operating system regularly.
• Prevents performance issues, system errors, and device slowdowns.

3. Proper Handling & Environment

• Avoid exposure to high temperatures, dust, moisture, and physical impact.
• Use protective cases for laptops and projectors.
• Keep printers in clean, dry areas to prevent jams.

4. Regular Checkups at Authorized Centers

• Schedule periodic inspections every 6–12 months.
• Technicians provide diagnostics, preventive cleaning, and minor repairs to prevent major issues.

5. Pickup & Drop Services

• Authorized centers offer pickup/drop services to minimize transport damage.
• Ensures secure handling of sensitive devices.

Services Offered at All Branches

Benefits of Following These Tips

• Extends device lifespan by 2–5 years.
• Maintains optimal performance.
• Reduces risk of unexpected failures.
• Preserves warranty and resale value.

Practical Tips

1. Schedule preventive maintenance every 6–12 months.
2. Always use genuine Dell parts.
3. Keep software, drivers, and BIOS up to date.
4. Maintain a clean and safe environment for devices.
5. Document all repairs and preventive services for future reference.